1. Data Controller (Titolare del Trattamento)

This Privacy Policy outlines how Visit Reggio Calabria collects, uses, and safeguards your personal information in compliance with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR) and applicable Italian data protection laws.

2. Information We Collect

To deliver private tour curation, municipal archive research, and personal ancestry services, we process the following categories of personal data:

• Personal Identifiers: Full name, email address, telephone number, and postal address.
• Ancestry & Heritage Data: Lineage details, ancestral surnames, and municipal origin records voluntarily submitted for Heritage & Roots Tours.
• Travel & Logistics Preferences: Arrival times, dietary requirements, mobility preferences, and special tour accommodations.
• Technical & Analytics Data: Anonymous IP address, browser type, device information, and site interaction data collected via standard website analytics cookies.

3. Legal Basis for Processing

We process your personal information strictly under the following legal frameworks established by the GDPR:

• Contract Performance: Processing required to prepare personalized travel itineraries, organize private logistics, or execute ancestral record searches requested by you.
• Explicit Consent: When you subscribe to inquiries, submit forms, or share specialized lineage documents for family history research.
• Legal Obligations: Compliance with official Italian tax regulations, municipal entry mandates, and accounting requirements.

4. Ancestry Research & Third-Party Sharing

We strictly respect your privacy. We never sell, lease, or monetize your personal information to third-party marketing companies.

When executing specialized Heritage Tours, citizenship document retrievals, or private excursions, data may be shared exclusively with necessary entities:

• Municipal Archives & Parishes (Stato Civile): Official town halls and parish archives in Calabria solely to trace historical records as requested.
• Private Logistics Partners: Chauffeurs and specialized hospitality venues necessary for your itinerary fulfillment.
• Legal Mandates: Public authorities or law enforcement agencies if required under mandatory Italian legislation.

5. Cookies & Website Analytics

Our website utilizes technical and functional cookies to ensure smooth site navigation, responsive layout performance, and security. Analytical cookies help us understand aggregate visitor traffic to improve user experience without identifying individuals.

You can adjust your browser settings at any time to block or delete cookies, though certain interactive elements of the site may function with reduced capability.

6. Your Rights Under GDPR

As a data subject under European Union regulations, you maintain full control over your personal information. You have the right to:

• Access: Request confirmation and copies of personal data held by us.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure (“Right to be Forgotten”): Request the complete deletion of your personal data when no longer legally required.
• Restriction & Objection: Object to specific data processing or request temporary suspension of handling.
• Data Portability: Obtain a digital copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please email us directly at info@visitreggiocalabria.com.

7. Data Retention & Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. Personal information associated with tour inquiries and genealogy consultations is retained only for as long as necessary to complete your services and fulfill statutory record-keeping periods required under Italian tax law.