Each case can be quite different because what we can do depends on how much accurate information we get from the traveler. We then travel to the village, meet with the city hall employees and continue to search for more documents, if needed.
We use the information we find to locate the neighborhoods, streets, piazza, or homes where ancestors were born. We look for the church they attended and inquire about cemetery information. We talk to locals about the family, how the town would have been during that time, and in some cases, we inquire about and search for Italian relatives.