It is a very common situation that you write to the Registry Office of your family’s village or town in Italy, but you receive no answer, why?
Probably, the reason is due to the fact that many local administrations today will only answer to certified emails (PEC, Posta Elettronica Certificata, a special type of email with legal value which is largely used in Italy). In this case, we can send the PEC for you! (PECs are available only in Italy!)